Dear Patients of Kelly Collaborative Medicine,
The health and wellness of our patients is our top priority, and therefore, limiting the spread of COVID-19 in our community and among our most vulnerable members is of the utmost importance.
Kelly Collaborative Medicine will reopen on Monday, May 18, 2020 for non-urgent medical appointments. We currently will adhere to the following procedures:
- If you are having a medical emergency, you must call 911 or go directly to your closest Emergency Room.
- Any patient (New or Established) with cough, fever, shortness of breath, loss of taste or smell, or other symptoms that could be contagious will be asked to schedule a Telemedicine Visit (Virtual Visit) with Dr. Kelly or the Nurse Practitioner to triage their risk and give appropriate guidance on further testing. If testing is needed, patients will be directed to the appropriate testing facilities within Montgomery County. If a higher level of care is needed, then patient will be directed to the Emergency Room. Any patient that is tested should isolate themselves at home until results are processed and received.
- Any patient (New or Established) with general health issues or needing Wellness visits may be seen in the office by scheduling an appointment.
- Any patient (new or Established) who is uncomfortable coming into the office because of their risk for exposure, can schedule a Telemedicine visit with Dr. Kelly or the Nurse Practitioner.
- Non-urgent issues such as medication refills and lab result questions should be directed to the patient portal. It is impractical for Dr. Kelly to call each individual patient, but we will try to accommodate through Telemedicine visits for issues that can not be addressed through the patient portal.
- Please continue to only contact the after-hours physician if there are urgent issues. Again, patient with emergent issues requiring immediate attention must call 911 or go immediately to the closest emergency room.
- All patients are MUST wear a mask in order to be seen in the office. If you do not have one, one will be provided for you before you enter the office. Temperatures will be taking prior to entry and febrile patients will be asked to schedule a Telemedicine visit.
- Only one family member will be allowed in the office with the patient being seen, if absolutely necessary.
- No children allowed in the office unless they are being seen (14-17 years old only).
Additionally, all patients are encouraged to continue to adhere to the guidance from the Centers for Disease Control (CDC) and the Maryland Department of Health on methods to limit transmission of COVID-19 including, but not limited to the following:
- Frequent handwashing/use of hand sanitizer with at least 60% alcohol
- Isolation at home if you are having fever
- Covering your cough.
- Those with direct exposure to known positive persons should isolate themselves at home for 14 days.
We appreciate you trusting Kelly Collaborative Medicine with your health and wellness. Please feel free to contact the office with questions or concerns.
Sincerely,
Dr. Kathryn D. Kelly, MD
Owner/President, Kelly Collaborative Medicine
