Information for Existing Patients
Kelly Collaborative Medicine strives to deliver world-class primary and sick care for each of our patients. By emphasizing a compassionate and comprehensive approach to health and wellness, we are able to facilitate personalized care that helps throughout your life. Existing patients are welcome to take advantage of our clinic and its resources. We are implementing the latest communication technology so you can stay in touch with us and gain more information at your convenience.
At our healthcare practice, we take pride in offering service along with goals of a high standard of professionalism. In addition, our personnel are committed to providing open lines of communication to promote a more personable approach to healthcare. In order to fulfill our mission for healthy and happy patients, we also cultivate an environment of respect. Please review our policies on payment and appointments below. Our staff humbly requests that you consider the following information when requesting an appointment.
When you visit our office for an appointment, your copay is due during your visit. Any remaining balances from previous treatments or appointments are also due at the time of your visit. Acceptable forms of payment include cash, as well as credit cards.
Scheduling and No-Show Policies
Our doctors and staff are committed to addressing the needs of every patient within fair and sensible timeframes. In consideration of your healthcare providers and other patients, we ask all patients to honor their appointment times for every visit.
In the event that you are unable to visit our office at your scheduled time, please call in to cancel your appointment. If you cannot make your appointment, you must let us know about your cancellation 24 hours prior to your originally scheduled time. This allows our staff to set up a new time for you, as well as accommodate the needs of any other patients.
We understand that life can take unexpected twists and turns. Therefore, we do our best to address the schedules of each of our patients. Please note that arriving 15 minutes late to your scheduled time is tantamount to a cancellation. For these circumstances, you will need to reschedule your appointment.
Contact us today to request an appointment for your specific healthcare concerns. We proudly serve patients throughout Silver Spring, MD, as well as the surrounding areas.